Frequently Asked Questions
Everything you need to know about our premium game meats and delivery.
How is the meat packaged for delivery?
All orders are vacuum-sealed for freshness and shipped in insulated, temperature-controlled boxes with non-toxic gel ice packs to ensure your meat remains chilled during transit.
Where do you source your game from?
We partner exclusively with ethical, licensed hunters and sustainable farms that adhere to strict animal welfare standards and quality control protocols.
What are your shipping rates and timelines?
We offer flat-rate shipping nationwide. Orders placed before noon are processed the same day, with most deliveries arriving within 24-48 hours via our specialized cold-chain courier.
Can I freeze the meat upon arrival?
Yes, our products are delivered fresh and are perfect for home freezing. For the best quality, we recommend freezing immediately upon arrival and consuming within 6 months.
What is your return policy for perishable goods?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or compromised, please contact us within 24 hours for a full replacement or refund.
Is your meat hormone and antibiotic-free?
Absolutely. Gamekeepers products are 100% natural, free from growth hormones, and raised without the use of routine antibiotics.